Foxy Shazam Merch Store Policy
Welcome to the official Foxy Shazam merch store! We are committed to providing a secure, transparent, and customer-friendly shopping experience that aligns with e-commerce best practices and card network standards.
What We Sell
We offer a variety of official Foxy Shazam merchandise, including apparel, accessories, and records. Each product listing includes detailed descriptions, high-quality images, and relevant specifications such as materials, colors, and sizing to ensure you know exactly what you’re purchasing.
Pricing & Currency
All prices are displayed in USD to ensure clarity for all customers. If you are shopping from outside this region, your payment provider may apply conversion rates and fees.
Customer Service Contact Information
For any inquiries, order issues, or assistance, please contact us through:
- Email: [email protected]
- 513-827-5555
We strive to respond promptly to all inquiries to ensure the best customer experience.
Order Fulfillment & Shipping Policies
- Processing Time: Orders are typically processed within 7 -14 Business Days
- Presales and orders including presales will be shipped on album release date unless the product page contains product specific updates
- Shipping Methods & Delivery: We offer standard shipping through USPS. Estimated delivery times vary based on location and will be displayed at checkout.
- International Shipping: We ship worldwide, but international customers may be responsible for customs fees or duties.
Returns, Refunds, & Cancellations
- Returns & Exchanges: If you are not satisfied with your purchase, you may return eligible items within 30 of receipt.
- Refunds: Refunds are issued to the original payment method once returned items are received and inspected.
- Order Cancellations: Orders can be canceled within 7 days of order if shipment has not been shipped after placement if they have not yet been processed.
Legal & Export Restrictions
Certain merchandise may be subject to restrictions in some regions. Expect It is the customer’s responsibility to comply with local regulations regarding the importation of goods.
Privacy Policy
We value your privacy. Our store follows strict data protection policies to safeguard your information. We only collect necessary data to process transactions and improve user experience. Your information is never sold or shared with third parties.
Business Address
Our shipping warehouse is located at
Foxy Shazam LLC
3116 Warsaw Ave
Cincinnati, OH 45202
Promotions & Discounts
Any active promotions or discounts will be clearly stated on our website, including eligibility criteria and expiration dates. Please review the terms before applying promotional codes at checkout.
Website Security & Payment Processing
Your payment security is our priority. Our website is PCI-compliant and uses HTTPS encryption to protect your payment information. We process transactions through Stripe and Paypal ensuring a secure and seamless checkout experience.
Accepted Payment Methods
We accept the following payment methods:
- Visa
- Mastercard
- American Express
- Discover
Card logos are displayed at checkout for your convenience.
By purchasing from our store, you agree to these terms and policies. If you have any questions, please contact our support team.
Thank you for supporting Foxy Shazam!